One Sunday morning last month, I observed an extraordinary interaction on Facebook.
A Facebook group administrator decided that a member's comment was inappropriate. The admin deleted the comment, and described his/her reasoning based on his organization's core values.
The organization? The National Museum of the Marine Corps. The values: "Honor, Courage, and Commitment."
The museum's Facebook administrator was able to directly relate action to each of these values. This took place over a brief period late one Sunday morning...I'm doubtful that the admin held a meeting, made a call to the boss, or mobilized a PR agency.
Later that week, the museum started a discussion about censorship. You can read it here.
Leaders, what would it feel like to be able to trust your your people to respond like this? More to the point: can you connect your values, precisely, to your expectations -- of others, and of yourself?
Photo: "Giant Value" by flickr's Matt Biddulph, used under Creative Commons license.
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